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Personalize your summary

The automation settings gives you full control over how Sally interprets and captures your meetings. Instead of receiving a one-size-fits-all summary, you can decide how much industry context is applied, which language the summary is generated in, and who should receive the summary email - ensuring every recap reflects exactly what you need.

Whether you want a clean, strictly professional recap or a more detailed, relationship-aware summary, these settings allow you to fine-tune the level of detail to match your workflow.


Quick Navigation

  1. How to find the automation setting
  2. Configure the automation options

1. How to find the automation setting

  1. Go to Settings in the left sidebar.
Sally interface with Settings highlighted

Figure 2: Go to Settings

  1. Under Configuration, select "Meeting Assistant" and scroll down to the Automations section.
Meeting Assistant Automations view

Figure 3: Open Automations

Here you will find all the settings for the automated summarization, which we will present to you here step by step.

2. Configure the automation options

You have four areas of control: Personalization of meeting summaries, automatic email summary, language settings for summary, and standard meeting type for new records. Each option below includes when to use it and recommended practices.

2.1. Personalization of meeting summaries

Personalization gives you control over how much context Sally uses when generating your summaries. You decide whether the summary should stay strictly business-focused or reflect more of the nuances from the conversation.

Personalization of meeting summaries settings

Personalization settings

You have the following settings options:

Business Profile Influence: Choose how much your industry or role should shape the summary:

  • Low - minimal adjustments: Summaries stay broad, neutral, and easy to read. Sally avoids industry-specific jargon and sticks to universally understandable language.

  • Medium - moderate industry: Sally starts incorporating common terminology, recurring themes, and communication styles from your field. The summary becomes more aligned with how people in your industry typically frame problems, priorities, and next steps - without going too deep into niche vocabulary.

    Example: Marketing → mentions “campaign performance,” “audience insights,” “brand positioning” when relevant.

  • High - strongly tailored: The summary heavily reflects your professional context. Sally uses the tone, jargon, and analytical lens typical for your role or industry. Key information is framed the way experts in your field naturally talk, think, and prioritize.

    Example: Sales → emphasizes qualification cues, buying signals, objections, pipeline impact, decision-makers, next steps with urgency and metrics where applicable.


Best practice

Choose "High" if you want summaries that feel like they were written by someone in your function - not a general-purpose assistant.

If you frequently share summaries with customers or mixed audiences, consider using "Low" so the language stays simple, neutral, and easy for anyone to understand.


Include small talk:

Decide whether light conversation - intros, warm-ups, chit-chat - should show up in the summary.

Best practice

Turn this off if you want summaries that stay focused on the core content of the meeting.

Turn it on when small talk helps provide context - for example, in relationship-driven roles, onboarding conversations, or long-term client accounts where rapport matters.


Include private topics:

Control whether personal or non-work topics (vacations, family, weekend plans, etc.) should be included.

Best practice

Keep this set to “No” if you want summaries to stay strictly professional.

Consider turning it on when personal context actually matters - for example, in account management, coaching, or long-term client relationships where personal details help you remember preferences, build rapport, or prepare for future conversations.


2.2. Automatic email summary

Decide who receives the summary email after a meeting:

Automatic email summary options

Figure 4: Automatic email summary settings

  • Send only to me
    Useful for private notes (e.g., 1:1s, interviews, early-stage sales calls) or when you want to review before sharing.
    Best practice: Use this for sensitive meetings, then forward the email selectively if needed.

  • Send to all participants
    Maximizes transparency and speed. Everyone leaves with the same facts and action items. Ideal for project stand-ups, cross-functional reviews, customer onboarding.
    Best practice: Add a line to your meeting invites like “Sally will share a short summary after the call” to set expectations.

  • Send only to users from this organization
    Keeps internal context (decisions, next steps) inside your company while excluding guests. Good for partner calls, agency/client meetings, or NDAs.
    Best practice: Pair this with a sanitized summary you share manually with externals.

    info

    To determine who belongs to your organization, you must create a whitelist.

  • Do not send
    No emails are sent. The summary remains available inside Sally for anyone with access.
    Best practice: Use this where email is restricted (e.g., regulated teams) or when you want to reduce inbox noise.

Privacy tip

Before enabling "Send to all participants", make sure attendees are informed that an AI-generated summary will be shared. For confidential topics, prefer Send only to me or Only to users from this organization.


2.3. Language settings for Summary

Choose the language of the email summary:

Language settings for summaries

Figure 5: Language settings

  • In my language (personal UI language)
    The summary is generated in your personal language preference. Great when you regularly meet in other languages but want to read in your own.
    Best practice: Recommended default for most users who consume summaries individually.

  • In the language of the meeting
    The summary follows the meeting’s spoken language. Perfect for international calls where participants expect one shared language (e.g., the call was in German → summary in German for everyone).
    Best practice: Use for cross-border teams to avoid mixed-language threads.

  • In another language
    Explicitly select a language (e.g., generate English even if the meeting was in French). Helpful for reporting to stakeholders who need a specific language. When this feature is enabled, a dropdown menu opens for selecting the language.
    Best practice: Create a consistent “reporting language” for executives or customers.

Helpful to know

My language” refers to the user’s personal language in their account settings. If an admin locks a language choice, that rule applies to all users in the org.


2.4. Standard meeting type for new records

Pick the default meeting type for newly created records:

Standard meeting type options

Figure 6: Default meeting type

  • Unset
    No default is enforced. Ideal when your meetings vary (sales, support, 1:1s) and you prefer to set the type per meeting.

  • Individual
    Optimizes for 1:1 conversations (e.g., manager–employee, coaching, interviews).
    Best practice: Teams with many 1:1s (People Ops, Managers, Coaches) should set Individual as default to keep records consistent.

Important

For each block above you can toggle Set this setting as the default and lock it. Use this for compliance or to standardize behavior across teams. Avoid locking when different departments need flexibility.