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Update invoice recipients

You can update your invoice recipient details at any time. This ensures that invoices are sent to the right email address and include the correct billing information.

Quick Navigation:

  1. How to change the email recipient
  2. How to change the billing recipient information

1. How to change the email recipient

The email recipient is the address where invoices are sent. You can update this address at any time.

  1. Go to Settings in the left sidebar.
Sally interface with Settings highlighted in the left sidebar

Open Settings

  1. Select Payment.
  2. Under the Payment section, click Change email.
Sally settings page with Payment section highlighted

Open Settings and go to Payment

  1. In the new tab, update the Organization Email field.
  2. Click Save changes to confirm.
Payment settings in Sally with Change email link highlighted

Change your invoice email recipient

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From now on, all related emails will be sent to the updated address.

2. How to change the billing recipient information

The billing recipient information defines what appears on the invoices (name, address, tax ID, etc.).

To update billing information:

  1. Go to Settings in the left sidebar.
Sally interface with Settings highlighted in the left sidebar

Open Settings

  1. Select Payment under Administration.
  2. Click Update Invoice Information — you will be redirected to the secure payment provider.
Payment section in Sally with invoice information and Update Invoice Information button highlighted

Go to Payment

  1. Under Billing Information, click Update information.
Invoice information page with Update information button highlighted

Click Update information

  1. Enter the required billing details, such as name, address, or tax ID.
  2. Save your changes.
Billing information form with fields for name, address, and tax ID highlighted

Enter billing details and save

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  • After your update, the entered billing information will appear on all future invoices.
  • Important: Updates are not applied retroactively. Your billing information will only be included in invoices issued after the change.