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Add or reduce licenses

In this article, you'll learn how to add more licenses to your Sally account to give additional users access – or remove licenses you no longer need.

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To add licenses, you must have purchased them beforehand. If you don’t have any available, please buy additional licenses via your Payment section before assigning them to users.

Steps to add or remove licenses

  1. Open Settings.
Open Settings

Figure 1: Open Settings

  1. Click on Payment.

  2. Under Licenses, select Edit licenses.

Go to Payment section

Figure 2: Go to Payment section

  1. In the pop-up, change the number of licenses – either increase or decrease them.
    Note: Licenses can only be removed if they are not currently assigned to a user.
    Simply enter the desired total number of licenses.

  2. Click Next.

Adjust license number

Figure 3: Adjust license number

  1. Confirm by clicking Confirm payment.
Confirm payment

Figure 4: Confirm payment


Once confirmed, the purchased license still needs to be assigned to a user. Learn how to do this in Assign licenses.