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Attendance via Invite

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  1. Short Description
  2. How to Invite Sally via Email
  3. Common Issues and Resolutions

1. Short Description​

If you prefer to invite Sally manually — without using the automated meeting attendance — you can do so just like you would with any other colleague.

Sally has her own dedicated email address. Simply add this email as a guest to your meeting, and Sally will join as a bot to capture notes, create summaries, and record action items.

2. How to Invite Sally via Email​

  1. Copy this email address: invite@sally.io

  2. Create a new appointment using your calendar or email platform.

  3. Paste the copied email address into the guest list (CC) as you can see here:


Invite Sally manually to the meeting via email

Figure 1: Invite Sally manually to the meeting via email


  1. Save the appointment.
  2. Once the invitation is sent, your meeting will also appear in your Sally platform calendar. This completes the invitation process — Sally will now join your meeting as a participant.

Appointment with Sally AI

Figure 2: Appointment created

3. Common Issues and Resolutions​

3.1. Missing meeting details in the invitation​

Cause: The invitation email did not include all required information for Sally to join on time. Missing details may include:

  • Start time of the meeting
  • End time of the meeting
  • Link to the online meeting

Solution: Reply directly to Sally’s confirmation email with the missing details. Once everything is complete, Sally will be ready to attend.

3.2. Sally didn’t join the meeting​

Cause: Invitation email was not sent to invite@sally.io.
Solution: Double-check the guest list to ensure Sally’s address was added correctly.

3.3. No confirmation email received​

Cause: Email may have been blocked by your spam filter.
Solution: Check your spam/junk folder and mark emails from @sally.io as safe.

3.4. Meeting not showing in Sally’s dashboard​

Cause: The invitation was sent from the wrong sender.
Solution: Re-send the invitation from the email address with which you are registered in Sally e.g. when your email address within Sally is julian@gmail.com then Sally will not recognize invitations from kissel@gmail.com as yours. Keep in mind that you always can forward invitation emails from your correct mail account.

3.5. Calendar entry shows “optional” participant​

Cause: Some calendar systems set CC’d emails as “optional” by default.
Solution: Change Sally’s participant status to “required” to ensure attendance.