Change your password
You can change your Sally account password at any time from the security settings. For your protection, you need to verify your identity by email before setting a new password.
How to change your password:
- Open Settings from the bottom-left corner of the sidebar.
- Under Administration, select Account and open the Security tab.
- In the Change password card, click the Change password button.
- A dialog appears with two steps. Click Confirm identity by email. Sally sends a 6-digit confirmation code to your email address. Enter that code in the dialog to verify your identity.
- After successful verification, enter your new password, confirm it, and click Change password.
Password requirements
Your new password must meet the following criteria:
- At least 8 characters long
- At least one uppercase letter
- At least one special character
Right next to it
The same Security tab is where you set up multi-factor authentication, through Add device.


