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Change your password

You can change your Sally account password at any time from the security settings. For your protection, you need to verify your identity by email before setting a new password.

How to change your password:

  1. Open Settings from the bottom-left corner of the sidebar.
Sally calendar view with Settings highlighted in the bottom-left corner of the sidebar
Figure 1: Open Settings
  1. Under Administration, select Account and open the Security tab.
  2. In the Change password card, click the Change password button.
Security tab with the Change password card and the Change password button highlighted
Figure 2: Click Change password
  1. A dialog appears with two steps. Click Confirm identity by email. Sally sends a 6-digit confirmation code to your email address. Enter that code in the dialog to verify your identity.
Change password dialog showing the two steps: Confirm identity by email and Set a new password
Figure 3: Confirm your identity by email
  1. After successful verification, enter your new password, confirm it, and click Change password.
Password requirements

Your new password must meet the following criteria:

  • At least 8 characters long
  • At least one uppercase letter
  • At least one special character
Right next to it

The same Security tab is where you set up multi-factor authentication, through Add device.