Your Users’ Rights – How We Support You
End-user rights (examples)
- Access, rectification, erasure, restriction, data portability, objection
(under GDPR and applicable privacy laws)
Responsibilities
- You (the customer) are the data controller and the primary contact for individuals
- Requests received by Sally AI are promptly forwarded to you (the controller)
How we support you
- Export of personal data in a commonly used, machine-readable format
- Correction/erasure executed on your documented instructions, with full logging
- Timeline: without undue delay, no later than 5 business days (as set out in the DPA)
Standard workflows (privacy-compliant collaboration)
- Intake & routing of the request → forward to the controller
- Identity verification performed by the controller
- Technical execution by Sally AI (export/correction/erasure) on instruction
- Logging & confirmation of completion back to the controller