Data Handling
See exactly which data Sally AI processes, how personal data is masked before any AI processing, where data lives, and how retention and deletion are controlled by you.
See the processing flowEverything about Data Handling
Processing Flow
What data Sally processes, what we never do, why we process it, and how it flows through the system.
Data Masking for AI
How personal identifiers are replaced with placeholders before every LLM call, plus the Bring Your Own LLM option.
Hosting & Subprocessors
Where data is stored: Germany at Hetzner, EU-only subprocessors, and the full list with purpose and location.
Retention & Deletion
You decide how long data is kept, with automatic deletion rules and a 30-day deletion guarantee after contract end.
Want to configure storage and deletion yourself?
The product guides on video/audio recordings and automatic deletion walk you through every setting.